Privacy Policy
NOAH Villa
Privacy Policy
Last updated: 10 October 2026
1. Introduction
NOAH Villa (“we”, “us”, “our”) operates a private villa rental in Ao Nang, Krabi, Thailand. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, make an enquiry, or book a stay. By using our website you agree to the practices described here.
2. Who we are
NOAH Villa
1447, Soi 3 Moo 2, Ao Nang, Amphur Muang, Krabi 81180, Thailand
Contact: hello@noahvilla.com
3. Information we collect
We collect only what is needed to respond to enquiries and manage bookings:
- Name, email address, phone number, and message when you send an enquiry
- Booking details such as preferred dates, number of guests, and any special requests
- Payment information processed by our payment provider (we do not store full card details on our servers)
- Technical data such as IP address, browser type, and pages visited, collected automatically via cookies and analytics
4. How we use your information
We use personal information to:
- Respond to booking enquiries and confirm reservations
- Process payments and send booking confirmations
- Provide guest support before and during your stay
- Improve our website and understand how visitors use it
- Comply with legal obligations
5. Cookies and analytics
Our website may use cookies and similar technologies. We may use Google Analytics or similar services to understand website traffic. These tools may collect anonymised usage data. You can control cookies through your browser settings. Essential cookies required for booking or payment functions cannot be disabled without affecting site operation.
6. Sharing your information
We do not sell your personal information. We may share it only with:
- Payment processors to complete transactions
- Booking or calendar tools that help us manage availability
- Service providers who host our website or email systems, under confidentiality obligations
- Authorities when required by law
7. Data retention
We keep enquiry and booking records for as long as needed to manage your stay, handle any follow-up, and meet legal or accounting requirements. You may request deletion of your data subject to those obligations.
8. Your rights
Depending on applicable law, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
To exercise these rights, email us at hello@noahvilla.com. We will respond within a reasonable time.
9. International transfers
Our villa is in Thailand. If you contact us from another country, your information may be transferred to and processed in Thailand or by service providers located elsewhere. We take reasonable steps to protect data in line with this policy.
10. Security
We use reasonable technical and organisational measures to protect personal information. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.
11. Children’s privacy
Our website and booking services are not directed at children under 16. We do not knowingly collect personal information from children.
12. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the website after changes constitutes acceptance of the updated policy.
13. Contact
Questions about this Privacy Policy or your personal information can be sent to:
Email: hello@noahvilla.com
Address: 1447, Soi 3 Moo 2, Ao Nang, Amphur Muang, Krabi 81180, Thailand
This policy is intended to meet standard transparency requirements for a small hospitality website.