HOUSE RULES

Terms & Conditions of Stay

To ensure the safety, comfort and enjoyment of all our guests, we kindly ask you to follow the villa’s house rules.

1. Number of Guests

• The number of guests must not exceed the number stated on the booking.
• If you wish to add additional guests, please inform the villa manager in advance.
• Overnight stays by external guests or visitors are not permitted without prior approval.

2. Check-in / Check-out

• Check-in: From 2pm
• Check-out: Before 11am
• If you require early check-in or late check-out, please enquire in advance. Requests are subject to the availability of the villa.
• Unauthorised late check-out may incur an additional fee.

3. Swimming Pool

• Please use the swimming pool responsibly and with care. Guests use the pool at their own risk.
• Children must be supervised by an adult at all times.
• Running, jumping or rough play around the pool area is not permitted.
• Glasses, plates or other breakable items are not permitted in or around the pool.
• Please shower before entering the pool if you have applied a large amount of sunscreen, oil or cosmetics.
• Please do not eat food in the swimming pool.
• Use of the swimming pool is not permitted while under the influence of alcohol.
• Guests may be liable for any damage to the pool system, equipment or property caused by misuse or improper use.

4. Noise and Parties

• Please keep noise at a reasonable level and avoid disturbing our neighbours.
• Please keep noise to a minimum after 10pm hrs.
• Parties, events or activities involving a large number of people are not permitted without prior approval.
• Music or sound systems must not be played at a volume that causes disturbance to the surrounding community.

5. Smoking

• Smoking is strictly prohibited inside the house, bedrooms and bathrooms.
• Smoking is permitted only in designated areas.

6. Cooking and Use of the Kitchen

• Please clean all kitchen equipment and surfaces after use.
• Please wash all dishes, utensils and cookware and return them to their proper place after use.
• Do not dispose of food waste or cooking oil down the drains.

7. Care of Villa Property

• Please take care of all furniture, electrical appliances, kitchen equipment, towels and other property belonging to the villa.
• Furniture must not be moved without prior permission.
• Towels, bed linen and other villa property must not be removed from the premises.
• Guests will be responsible for the cost of any lost or damaged property.
• Chairs, tables and other indoor furniture must not be taken outside the house for use outdoors.
• Please use furniture only in the areas for which it is provided.
• If furniture is damaged, stained or otherwise affected as a result of being moved or used outside its designated area, guests may be charged for the necessary cleaning, repair or replacement costs.

8. Cleanliness and Rubbish

• Please dispose of rubbish in the bins provided.
• Do not throw rubbish into the swimming pool.
• Please separate or place rubbish in the designated collection areas provided by the villa.

9. Pets – Pet Friendly

• Pets are welcome, but guests must inform the villa in advance of the number, type and size of pets they intend to bring.
• Guests are fully responsible for the care and supervision of their pets throughout their stay.
• Pets must not be left unattended inside the villa for extended periods.
• Please clean up pet waste immediately.
• Pets are not permitted on beds.
• Pets must not use the villa’s towels, bed linen or other fabrics.
• Pets are not permitted in the swimming pool.
• Guests are responsible for any damage caused by their pets, including damage to furniture, bedding, doors, walls, lawns, the swimming pool system or any other villa property.
• If a pet causes stains, unpleasant odours, or requires additional cleaning, the villa reserves the right to charge a reasonable additional cleaning fee.
• Pet owners are responsible for any damage or accidents caused by their pets.

Note: Bringing a pet to the villa constitutes acceptance of and agreement to comply with the villa’s Pet-Friendly Rules.

10. Safety and Security

• Please lock all doors and close all windows whenever you leave the villa.
• Dangerous, illegal or prohibited items must not be brought onto the premises.
• Please inform the villa manager immediately if you notice anything unusual, any damage or any faulty equipment.

12. Keys / Remote Controls

• Please take care of all keys, remote controls and other equipment provided by the villa.
• A replacement fee may apply for lost or damaged keys, remote controls or equipment, based on the actual replacement cost.

13. Cleaning During Your Stay

• If you would like housekeeping services during your stay, please arrange this in advance.
• Additional cleaning is available at a charge of 500 baht per service.
• Please keep all valuables in a safe and secure place before housekeeping staff enter the villa.

14. Valuables and Personal Belongings

• Guests are responsible for looking after their own personal belongings and valuables.
• The villa is not responsible for the loss of cash, jewellery, electronic devices or other personal property that has not been properly secured.

15. Damage

• Please inform the villa manager immediately if any damage occurs or if any item or equipment becomes faulty.
• Guests may be charged for damage caused by misuse, negligence or the actions of guests or their accompanying visitors.
• The villa reserves the right to charge the actual cost of repair or replacement for any damage.

16. Breach of House Rules

If a guest seriously breaches the house rules, including holding an unauthorised party, causing significant disturbance to neighbours, deliberately damaging property or engaging in illegal activities, the villa reserves the right to terminate the guest’s stay without refund for any remaining nights.

17. Law and Public Order

• Drugs, weapons and illegal items are strictly prohibited on the villa premises.
• The villa must not be used for any illegal activities.
• Guests must comply with all applicable laws, regulations and local requirements.